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It’s OK to build the plane while flying it

May 28, 2025 | Capacity-building, Leadership, Strategic planning, Taking action

When I work with clients on strategic planning or launching new initiatives, I’ve noticed a common tension between two types of thinkers: There are the process-oriented folks, who want to create the optimal system before doing anything else. They often fear taking...

Breaking through the busy-leader bottleneck, Part III—taking action

May 14, 2025 | Communication, Leadership, Taking action

My career has taken a number of unexpected turns over the years: I’ve moved between academic editing and academic medicine, university administration and international policy, performing arts and gender equality. There’s one unifying element to my work: I help...

Breaking through the busy-leader bottleneck, Part II—emails

Apr 29, 2025 | Communication, Leadership, Taking action

One of the most common complaints I hear from clients is that a busy leader is not responding to an important e-mail. The frustration is clear. Even if they don’t say it out loud, the underlying sentiment is Why aren’t they responding? Don’t they get how important...

Breaking through the busy-leader bottleneck, Part I—empathy

Apr 16, 2025 | Leadership, Taking action

I’ve worked with leaders across a variety of sectors over the years: healthcare, higher education, NGOs, political advisory boards, and intergovernmental organizations. From surgeons to university rectors, UNESCO and the G7 to local nonprofits, I’ve observed one...
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